Op scenarios

A newcomer is spamming

1. Say it publicly: "Please do not repeat that."
2. If they continue: /kick nick Please stop spamming.
3. If they come back and repeat: /mode #room +b nick!*@*, then /kick nick.
4. If it was a wave of newcomers: /mode #room +m and voice the regulars, or /mode #room +R.

Two members are arguing

1. A short, calm line: "Let's keep it friendly."
2. If it continues: voice neither, kick both for a minute, or +m for ten minutes.
3. Talk to each of them in a private message.

Someone shares something they should not

1. Kick them with a clear reason.
2. Ask the others to ignore it.
3. If it is personal information, tell a network operator.

A friend asks you for @

Add them as a VOP first. Promote them to AOP after a few weeks, if they earn it.

You are going away

/away Back Monday. Hand your duties to another op. Do not leave @ on an idle connection.

A raid arrives

1. /mode #room +i or +R for a few minutes.
2. /cs MKICK #room to clear the room if it is overrun, then reopen.
3. Ban the masks that were used.
4. Ask a network operator for help if it keeps happening.

You banned the wrong person

/mode #room -b mask, or /cs UNBAN #room nick, then apologize and invite them back.

Your room is full of ops

Review the lists: /cs AOP #room LIST. Remove inactive entries. Turn OPGUARD on.

The topic is vandalized

Reset it with /topic #room text and lock it: /cs SET #room TOPICLOCK AOP.

See Moderation recipes for more.