CR Scribe
Every chat, written down as it happens, with a list of everyone who was in the room.
Free with Professional and Enterprise Edition.
Everything, written down.
As it happens. With everyone who was there.
Every line
Chat, joins, kicks, modes and topics, as they happen.
Everyone there
A room list that includes the people who never typed.
Yours to keep
Download it as text or Word. Every day is fingerprinted.
Watch it live.
Follow the room from any browser, like being in the chat. It counts down to every update.
The whole record.
Room list
Everyone who was there, even if they never typed.
Questions
Who asked, who answered, how fast.
Fingerprint
A SHA-256 seal on every day's log.
Share links
One day, one link, and it expires.
Search
Find any line, person or day.
Downloads
Text or Word. Big files come zipped.
Three people who needed a record.
Scribe is for anyone whose conversation matters after the chat ends.
The support lead
Your new promotion came with more customers and the same small team. Before you update your résumé, put a chat link in your product. Customers ask straight away, a channel agent greets each visitor, and one person can help several people at once. No hold music.
Scribe writes every support chat to a web page. New hires read how the best answers go, and you see how fast the first reply came for every question. Review the day from anywhere. Pajamas are optional.
The professor
The new guy who got stuck running the online course. Lectures to type, questions by email, and an inbox that never empties. So put the lecture and the live questions in one room, and let Scribe write the lesson to a web page while you teach.
Students who missed a class read it later. The question puzzling one student has usually been asked and answered already, and the search box finds it. Let the students keep a room of their own, to help each other.
The records keeper
Somebody asks, six months later, what was agreed in chat. You open the page and show them: who said what, and when, with the people who were in the room. Every day's log carries a SHA-256 fingerprint, so any change to it shows.
Share one day with a link that expires, or download it as text or Word. Keep it for as long as you need, up to 365 days, and trim it sooner if you like. A record of the conversation, without anyone taking notes.
Questions.
What is CR Scribe?
It writes your room's chat to a web page as it happens.
Which editions have it?
Professional and Enterprise. It is free with both.
Do my people need to install anything?
No. They chat the way they always do.
Is the log private?
Logs are never listed. You can lock yours with a 6 digit PIN.
How long are logs kept?
You choose, from 24 hours to 365 days. Nobody can delete single days by hand.
How do I get it?
Email info@conferencerooms.org. An engineer will help you set it up.