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Getting good answers

How to ask so people can help you.

  1. Pick the right room. Read the topic first.
  2. Say what you want in one clear sentence.
  3. Say what you tried and what happened.
  4. Give the exact words of any error message.
  5. Be patient, then ask again after a few minutes if nobody replied.
  6. Address someone if you know they can help: Sam: could you look at this?
  7. Say when it is solved. It helps the next person.

Helpful commands for beginners

CommandWhat it does
/hsShows the help topics.
/hs topicExplains one topic.
/whois nicknameTells you who someone is.
/listFinds rooms.
/away reasonTells people you are not at the keyboard.

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