Every chat, written down for you.
ConferenceRooms.org Scribe logs your chats and conferences to a web page as they happen, so every conversation becomes a chat transcript you can read, share and learn from. It is free with ConferenceRooms.org Professional and Enterprise.
Talk in the room. CR Scribe writes it all down on a web page, while you talk.
Chat logging that runs itself.
CR Scribe sits in your room like a quiet note taker. Everything said in the channel is transcribed to a web page of your choice, automatically and in real time.
Chat the way you always do
Open your room, share the link and talk. Customers, students and colleagues use the same web chat they already know.
CR Scribe writes it down
Every line in the channel is saved as it is said, from a quick question to a long conference.
Read it on the web
The log goes to the web page you specify. Open it to review, train, answer questions or keep a record.
Set it up once. Scribe does the rest.
There is nothing to copy, paste or remember, and nothing for the people in the room to learn.
Open your room
Start a chat room for your support desk, your class or your conference, and share its link.
Choose the web page
Tell Scribe which web page should receive the log of the conversation.
Just talk
People chat as usual while the transcript is sent to your page automatically, in real time.
Want every conversation on record?
Open a room and let CR Scribe write it all down. Free with Professional and Enterprise.
Be a support hero. Handle more customers with the team you have.
Picture a support manager whose customer base keeps growing while the support staff does not. Live chat for customer support answers the call.
- A greeting that never sleeps. Your customizable channel robot welcomes each visitor in your own words, around the clock.
- Many customers at once. Staff answer several chats in parallel. No hold times, no voicemail, no call-backs and no extra staffing.
- Training from real logs. CR Scribe transcribes the support channel to a training web page, so new staff learn from real conversations.
- Review from anywhere. Logs arrive on your web page in real time. Review your team in your pajamas or on the golf course, then sit back and wait for the next promotion.
Be an academic hero. Teach a class that reaches everyone.
Imagine a professor chairing a distance-learning program. The lecture and the live question-and-answer session happen in a chat room, and CR Scribe transcribes the lecture while she teaches.
- A lecture that stays online. The lecture is written to a web page as it is given, ready for anyone who was away.
- Questions already answered. The Q&A log shows what was asked before, so students find the answer before they ask.
- A virtual community. Give students a self-help chat of their own, where they study together between classes.
- Every class on the record. Each session leaves a chat log behind, ready to review before the next one.
Be a financial wizard. Document your online conversations.
When an internet transaction is agreed in conversation, CR Scribe keeps the written record.
- Documented transactions. A written log of each online conversation, saved as it happens.
- Who said what, and when. A clear transcript of the discussion, line by line, which can help you meet the record-keeping rules that apply to you. Check the exact requirements with your own advisers.
- Saved in real time. Nothing waits for someone to copy and paste it afterwards.
- Always at hand. Open the log page whenever you need to look something up.
Included with Professional and Enterprise.
CR Scribe is free with both plans. There is nothing extra to buy.
CR Scribe is included at no extra charge with ConferenceRooms.org Professional, so every conversation you want to keep has a log. It is also included with ConferenceRooms.org Enterprise, for teams that run support, classes and conferences at scale.
Questions about CR Scribe.
Short answers about chat logging, transcripts and how to get Scribe.
What is ConferenceRooms.org Scribe?
Scribe logs your chats and conferences to a web page. It transcribes the conversation in your channel as it happens, with no copying or pasting.
Which plans include Scribe?
CR Scribe is free with ConferenceRooms.org Professional and Enterprise.
How fast does the log appear?
Logs are sent to the web page you specify automatically and in real time, so the page grows while the conversation goes on.
Can I use chat logs to train my support staff?
Yes. Many teams point CR Scribe at their support channel and use the training web page to show new staff how real questions are answered.
Can students read a class they missed?
Yes. CR Scribe can transcribe a lecture and its question-and-answer session, so anyone who missed the class can read the log afterwards.
Can Scribe help with record keeping?
A written chat transcript documents who said what and when. Rules differ by industry and country, so check what applies to you with your own advisers.
Do my customers or students need to install anything?
No. They join the same web chat as everyone else. Scribe works in the background on your side.
Should I tell people a room is logged?
We recommend it. Put a line in the room topic or the greeting so everyone knows the conversation is being saved.
Put it to work.
Pages that show how Scribe fits the way you chat.
Let CR Scribe keep the record.
Open a room, invite your people and let CR Scribe write it all down. Free with Professional and Enterprise.
A record you never have to write.
Meetings end, classes finish and support chats close, but the words people said are often the most useful thing left behind. CR Scribe keeps them, on a web page you choose.
We recommend telling everyone in a logged room that the conversation is being saved. A line in the room topic or the greeting is enough.